FAQs

Q; How long does shipping take?
Ans; Shipping usually takes between 8-12 business days after your order has been processed and dispatched.

Q; Can I change or cancel my order?
Ans; Orders can only be changed or cancelled within 12 hours of purchase. Please contact us as soon as possible if you need to make changes.

Q; Do you offer refunds?
Ans; Yes! Please refer to our Refund Policy for full details. We accept returns within 14 days of delivery.

Q; How can I contact customer support?
Ans; You can reach us by emailing support@charmnook.com. Our team typically responds within 24 hours.

Q; Which payment methods do you accept?
Ans; We accept major credit and debit cards, PayPal, and other secure payment options available at checkout.