Refund Policy

At Charmnook, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns:
You have 14 days from the date of delivery to request a return. To be eligible, the item must be unused, in its original packaging, and in the same condition you received it.

Refunds:
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5 to 10 business days.

Non-Returnable Items:
Certain items, such as digital products or items marked as “Final Sale,” cannot be returned.

Return Shipping:
Customers are responsible for return shipping costs unless the product is defective or incorrect.

Contact:
To initiate a return, please contact our support team at support@charmnook.com.